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Every fragrance is sourced directly from authorized brand distributors. We stand by the purity, quality, and origin of our curated collection.
Fully insured, tracked, and expedited transit protocols ensure your luxury order arrives safely and strictly on schedule.
Shipped in unmarked, secure boxes to protect your privacy and ensure an exclusive, premium unboxing experience upon delivery.
Find quick answers to your shipping and delivery questions. Our logistics team is dedicated to getting your signature scents to you safely, securely, and on time.
Your order number is sent via email immediately after purchase. You can find it at the top of your order confirmation receipt, or by logging into your CologneMax account under 'Order History'.
We ship globally. International deliveries typically take 7-14 business days depending on customs clearance. Expedited options are available at checkout for select regions.
If you need to update your shipping address, please contact our support team within 1 hour of placing your order. Once a package leaves our fulfillment facility, we are unable to reroute it.
If your tracking shows delivered but you haven't received your package, please check with neighbors or your building manager first. If it is still missing after 48 hours, reach out to our concierge team for immediate assistance.
We use industry-standard encryption and partner with trusted payment providers to protect your information.
Accepted methods: Visa, Mastercard, Amex, PayPal, Shop Pay, Apple Pay.
Authentic designer and niche fragrances at discounter pricing. Luxury scents for less.
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